January 06, 2005
Startups and the Stockdale Paradox
Why on earth can I only seem to post about once every two months? Note to self: startup, new family and blog posts don’t mix well. Sheesh.
It is possible that I'm the last person to read Good To Great. But, if you haven’t read it, you’ve got to. The central question the book addresses is: how is it that some companies putter along for years and years and then suddenly transform themselves into great companies which deliver tremendous returns for shareholders?
As is usually the case for business books, it’s more descriptive than predictive (it accurately describes what happened at these companies but it doesn’t necessarily mean that emulating those steps predicts your own success) and it profiles companies that have been in business 25 years or longer (not exactly startups).
But, the book is worth $27.50 for page 85 alone. Tape it to your wall.
Page 85 has what I believe to be the ultimate summarization of the required mindset for a startup. And, it doesn’t come from an entrepreneur. It comes from a sailor. Author Jim Collins calls it the “Stockdale Paradox”.
The Stockdale Paradox is named after Admiral Jim Stockdale who was the highest ranking US military officer imprisoned in Vietnam. He was held in the “Hanoi Hilton” and repeatedly tortured over 8 years.
Collins describes going to lunch with Stockdale (can you imagine?) and trying to understand how he survived 8 years as a POW while so many died after just months in captivity.
Here’s how Stockdale put it.
“I never lost faith in the end of the story. I never doubted not only that I would get out, but also that I would prevail in the end and turn the experience into the defining event of my life, which, in retrospect, I would not trade.”
Wow. 8 years of torture, all the while never losing faith in the end of the story?
“Who didn’t make it out”?
“The optimists. They were the ones who said ‘we’re going to be out by Christmas’. And, Christmas would come and Christmas would go. Then they’d say, ‘We’re going to be out by Easter.’ And Easter would come, and Easter would go. And then Thanksgiving, and then it would be Christmas again. Then they died of a broken heart.”
So, on the one hand it was about unswerving faith that one will ultimately prevail while on the other hand it’s about banishing all false hopes? As usual, the guy who lived it says it best.
“You must never confuse faith that you will prevail in the end – which you can never afford to lose – with the discipline to confront the most brutal facts of your current reality, whatever they might be.”
Holding those two seemingly contradictory notions in his head simultaneously was the key to Stockdale surviving, even thriving, in his experience. And, I believe, it is a perfect summary of the mindset you’ve got to have in starting a company.
You have to believe that your vision will come to pass. You’ve got to do everything you can to make it happen. But, you can never let your belief and faith cloud your confrontation with reality.
In the front of each notebook I write in, the first thing I put on the inside cover is “face reality”. I write it to remind myself that many startups fail because they don’t take a true accounting of the facts of the market (usually because they’re never as good as you want them to be and it sucks to look them in the face). Most startups are long on faith and short on reality.
Entrepreneurs are wired for optimism. But, in Stockdale’s story, it was the optimists who died. Don’t forget to balance optimism with fact and belief with reality. If that can get someone through 8 years of being a prisoner of war, it certainly can get anyone through a (trivially compared) startup.
January 6, 2005 | Permalink
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You're not the last person to read it, I just started it ;)
Posted by: Ben Wills | Jan 6, 2005 6:21:17 AM
Thanks for writing this. It was very encouraging and well worth the wait .
Posted by: Sean Winstead | Jan 6, 2005 8:18:00 AM
You might be interested in Confronting Reality, a book I just finished:
Posted by: kareem | Jan 6, 2005 8:39:08 PM
Great to hear from you again. Agreed, while I won't dare equate passion with prison, what seperates startups with happy endings from those who leave early is the passion to see the finish. Having run one business and closing it to move on in life, I was satisfied that I had done all I could do, passionate to the end, then life goes on. "Where can I take this?" is much more satisfying thought then "I wonder if I can it there?". Why, because the first question has no finite answer and the second one does.
Posted by: Frank | Jan 6, 2005 9:08:37 PM
I've read this book already, but hearing about it again from someone who's been through the startup phase several times and lived to tell the tale is an inspiring thing. I hope your posts come more often, though! =)
Posted by: Gabby Dizon | Jan 6, 2005 9:21:15 PM
They may be infrequent, but they're also interesting. Keep it up, please!
Posted by: Hugh "Nomad" Hancock | Jan 7, 2005 5:27:33 AM
I'm right there with you -- it's a great book!
Posted by: Matt Blumberg | Jan 7, 2005 8:20:30 AM
I agree with Frank. Book is good but hearing from someone who's been there and done that really helps. I completely forgot about that passage. It definitely puts things into perspective. For the past year I have been only thinking about my company's ultimate goal of opening up a shop and begin the franchising process, but then lately I've become the optimist, where I keep saying, 'only a few more months and we'll be on our way' then it passes and I get despondent but keep forging ahead.
Thanks for refreshing my memory, and keep on posting. No worries as to it being so infrequent.
Posted by: adam | Jan 8, 2005 9:12:18 PM
Well, posting once every two months isn't going to get you into the Top 100, but then again, I think the long tail is a better place to be any ways.
As far as optimism goes, maybe that's the difference between a first time business starter, and us grizzled veterans of the startup world. We've had all the optimism stomped out of us by reality.
Posted by: Derek | Jan 13, 2005 12:54:51 PM
What a great bullet point! As one of the prinicpals in an ASP start up, I have really struggled to remain even-keeled throughout the peaks and valleys of the past 10 months. One of the things I told a close confidant who asked me how things were going was "Things are never as bad as they seem and things are never as good as they seem"
Thanks so much for a post that really crystallized for me my mandate. Keep the torch lit, keep the dream alive - but fight the fight on every front.
Posted by: Matt McCarrick | Jan 16, 2005 6:10:44 PM
I found the book prescriptive in that it says hire this kind of person. You can't make that kind of person through post-hire training. They have to be that kind of person, what other authors have called the servant leader.
Posted by: David Locke | Jan 16, 2005 7:29:58 PM
Adm. Jim Stockdale was quite the character... After the war, he was the running mate for Ross Perot in the 1992 election, and had some interesting debate tactics. He opened the debate with the questions, "Who am I?" and "Why am I here?", answered one question with the response "Out of ammunition." and turned off his hearing aid in the middle of a debate.
Posted by: Scott McClure | Jan 17, 2005 6:44:37 PM
Great post, really enjoyed it.
Posted by: Brett B | Jan 18, 2005 11:07:41 PM
"...startup, new family and blog posts don’t mix well. Sheesh."
You had me impressed with startup, new family and reading books...
Great post (as usual)
Posted by: Craig | Jan 23, 2005 1:33:59 PM
I was at one of those false hopes, don't face reality startups.
Here's a real hope, seems to be un-reality startup technology - using your mind power instead of a keyboard or mouse to control a computer.
Now if I can get some fundoing for it :)
Posted by: Frank | Feb 14, 2005 9:48:59 AM
I have the book on the shelf but until a few moments ago hadn't picked it up. Think I will make the time to read it.
I spent the last 6 months dreaming about and planning to start a particular business, only to walk away from it a few weeks ago. The more research I did the more I realised it was time to face the facts. Chances of success were minimal.
Your post is really encouraging. Keep it up.
Posted by: Chris Batchelor | Feb 15, 2005 2:01:18 AM
Joe- Wise posts from such a young man. I'm sorry I wasn't able to meet you at the SVW "offices"!
Posted by: Candida Kutz | Feb 17, 2005 1:00:23 PM
This is a great book, easy read, paperback is cheaper :-) , see my summary/notes here: https://www.pkshiu.com/review/good_to_great.html
Posted by: PK | Mar 14, 2005 12:18:29 PM
A friend of mine forwarded me the link to this particular page of your blog. I had taken up the book "Good To Great" but had been too lazy to read through it completely. I must say I was quite deeply impressed by your description of "The Stockdale Paradox". I am going to be so rude as to mention your blog on my blog as well... Do let me know if you mind, I will take the reference out immediately in case you do... this reference I make is on my blog called "Sign of the Times" if you care to visit and look it up.
Posted by: Rucha | Mar 17, 2005 6:52:47 PM
I've been the optimist. Now days I'm the pessimist. I know that my business partner, the founder will never startup. I've put three years into this and we were supposed to start last month, two months before than, and two months before that. Just keep on going back. Failure after failure after failure. Belief, crush, belief, crush....
I certainly don't want to see any more launches that don't cut it. I want to see one definate launch that goes somewhat correctly and generates some revenue. But, I won't be the optimist anymore.
Posted by: David Locke | Apr 8, 2005 9:14:01 PM
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